Rental Coordinator

 

 

 Position Summary

The Rental Coordinator is the frontline point of contact for rental customers, responsible for coordinating equipment reservations, contracts, deliveries, and rental returns.   This role ensures that customers receive accurate information, timely deliveries, and a seamless rental experience.

Benefits

•          Low Deductible Medical/Dental/Vision

•          401K and Roth IRA Option Available

•          401K Match & Profit Share

•          Life/AD&D

•          Online Continual Education, including John Deere University 

•          Tuition Reimbursement

•          Sponsorship with John Deere Technician Program

•          Paid Time Off / Volunteer Time Off

•          Asset Investment

•          4Rivers Employee Discount/ ADP LifeMart Discounts

•          Customized Career Path

 

Company Summary

When you join 4Rivers Equipment, you’re not just getting a job; you’re becoming a part of an award-winning John Deere team!  With 11 locations spanning from Fort Collins, CO to El Paso, TX, we offer you the chance to grow your career while being part of a fun and team-oriented work environment.   Our mission?  To improve the lives of our customers, business partners, and employees – because we’re more than just colleagues; we’re your working partner!

 

Essential Duties

• Rental Support and Customer Service
  • Serve as the primary point of contact for customers needing rental equipment.
  • Assess customer needs and recommend appropriate machines, attachments, or solutions.
  • Prepare and process rental quotes, reservations, and contracts.
  • Communicate rental rates, terms, availability, and policies clearly and professionally.
  Rental Operations
  • Schedule equipment deliveries, pickups, and exchanges with customers and drivers.
  • Coordinate with the service department to ensure equipment is ready, inspected, and safe.
  • Monitor equipment location, status, and shop status utilizing rental management software.
  • Maintain accurate rental files, customer records, and billing documentation.
  Equipment Management
  • Verify equipment condition before and after each rental; ensure documentation of damages and hours.
  • Communicate required repairs or cleaning needs to the service team.
  • Ensure rental assets are maintained to company standards and availability is maximized.
  Administrative & System Duties
  • Enter contracts, inspection requests and work order requests into dealer software.
  • Review invoices for accuracy and invoice customers as required.
  Team Collaboration
  • Work closely with sales representatives, shop personnel, and other rental departments.
  • Provide timely information on equipment availability for the sales team.
  • Support the Rental Manager in case of their absence.  
   
  Required Skills and Qualifications
  • Experience in equipment rental, construction, dealership operations, or similar industry.
  • Strong communication and customer service skills.
  • Proficiency with rental management or dealership software.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of heavy equipment types and attachments
  • Strong organization, problem-solving, and follow-through.
   
  Preferred Qualifications
  • Prior experience in a heavy equipment dealership environment.
  • Basic mechanical understanding of construction equipment.
  • Dispatching, or logistics experience.
   
  Physical & Work Environment Requirements
  • Ability to work at a computer workstation for prolonged periods.
  • Occasional yard inspections requiring walking, climbing onto machines, or outdoor conditions.
  • Ability to communicate clearly by phone and in person.
   
   
  4Rivers Equipment is an equal opportunity employer.  We encourage candidates with disabilities to apply and are committed to providing reasonable accommodation during the application process and throughout employment.   If you require any accommodation, please let us know, and we will work with you to meet your needs.
   
  Regular and predictable attendance and punctuality is vital.  Must attend work regularly and arrive at work on time.  Failure to do so detrimentally affects team morale and productivity.
   
  For Benefits, Job Description and EEO information, please review attachments.
  The pay rate is commensurate with knowledge, ability, experience, and location.
   
  Are you ready to join the 4Rivers Equipment family?  Your adventure starts here! Apply now, and let’s write the next chapter of your career together.
   

Req#_1845

Expected requisition closing date:  4/15/2026