FS Construction Technology Specialist I - El Paso, TX

 

 

Position Summary:
This role plays a pivotal part in supporting, training, and troubleshooting issues related to a variety of construction technology solutions including grade control systems, drones, and other innovative tools. By delivering exceptional support and solutions, the incumbent contributes to the success of 4Rivers Equipment, fostering customer retention and attracting new business. 

 

Benefits:

• Comprehensive Medical/Dental/Vision Coverage with Low Deductibles
• 401(k) and Roth IRA Options with Matching Contributions and Profit Share
• Group Life/AD&D Insurance
• Tuition Reimbursement Program
• Generous Paid Time Off and Volunteer Time Off
• Investment in Personal and Professional Development
• Employee Discounts and Access to ADP LifeMart Discounts
• Tailored Career Progression Opportunities

 

Company Summary:
 Joining 4Rivers Equipment means becoming a valued member of an award-winning John Deere team. With locations spanning from Fort Collins, CO to El Paso, TX, we offer a dynamic work environment focused on personal and professional growth. Our mission is to enrich the lives of our customers, partners, and employees by being "Your Working Partner."

 

Key Responsibilities:

Grade Control:

• Conduct training sessions for both internal staff and external stakeholders on grade control solutions.
• Provide timely and thorough support to customers, documenting all incidents in Expert Connect.
• Collaborate with 4Rivers staff to address machine and machine control issues.
• Diagnose and resolve issues with installed grade control systems, managing repair processes with external suppliers.
• Attend manufacturer-hosted training sessions to stay updated on industry trends and technology advancements.

Drones:

• Deliver training sessions on drone solutions for internal and external audiences.
• Offer technical support to customers, documenting incidents and coordinating with authorized repair centers.
• Maintain expertise through attendance at manufacturer-led training sessions.
• Hold a Part 107 pilot’s license and promote 4RPilot services while fulfilling drone service requests.

Training:

• Develop engaging content for professional training programs offered to customers.
• Promote training calendars to internal and external stakeholders, collaborating with the marketing team to ensure visibility.
• Facilitate field training sessions upon customer request and invoice training services accurately and promptly.

Additional Responsibilities:

• Ensure accurate inventory management for assigned vehicle.
• Maintain demo equipment, ensuring cleanliness and up-to-date firmware/software.
• Collaborate with administrative staff to ensure accurate invoicing for time and travel.
• Maintain meticulous records of all support activities using the company CRM system.

Job Requirements:

• Ability to lift and/or move objects up to 60 lbs.
• Physical agility to crawl, climb, and traverse irregular terrain on construction sites.
• Capacity to operate a motor vehicle day and night, including long-distance travel with occasional overnight stays.
• Knowledge of surveying fundamentals and experience with grade control solutions from Topcon, Trimble, or Leica are advantageous.

Working Conditions:

• Exposure to hazards from electrical, mechanical, and power equipment.
• Risk of exposure to various chemicals and environmental conditions.
• Varied work environments including construction/excavation sites with heavy dust and weather extremes.

 

4Rivers Equipment is an equal opportunity employer. We encourage candidates with disabilities to apply and are committed to providing reasonable accommodation during the application process and throughout employment. If you require any accommodation, please let us know, and we will work with you to meet your needs.

 

For Benefits, Job Description and EEO information, please review attachments. The posted pay rate is base salary plus commissions.   

 

Are you ready to join the 4Rivers Equipment family? Your adventure starts here! Apply now, and let’s write the next chapter of your career together.

Ref# 1747

Expected requisition closing date: 06/30/2025